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SmileScore
SmileScore

Enhance customer interactions with an unique emoji-based rating system.

Product page with emoji reaction bar and emoji picker

ABOUT THIS APP

This innovative tool transforms how your online store gathers reviews by using emojis instead of traditional star ratings, providing a richer expression of customer emotions. It's ideal for businesses promoting through social media or targeting a younger audience.

Problem Solved

Traditional star ratings often fail to capture the nuanced emotions customers might feel about a product. Especially for visually-driven platforms and younger demographics, emoji-based ratings can enhance engagement and provide clearer feedback.

Expressive Emoji Reviews

Customers can express a wider range of emotions through emojis, making reviews more expressive and valuable.

Customizable Emoji Sets

Choose which emojis are available for reviews to best fit your brand and customer base. Include options to restrict reviews to specific emojis, or use a whitelist/blacklist system to tailor the experience.

Boost Sales with Emoji Reviews

Emojis elevate customer interaction by capturing the full spectrum of emotions, making reviews more relatable and impactful.

Minimal setup required

Immediate Usability

Post-installation, the app is ready to use with minimal setup required. However, extensive customization options are available to tailor the review system to your specific needs.

Easy Integration

Simply add the Theme App Block to your product pages through the Theme Customizer to get started - no Coding.

Seamless updates, expert guidance, fast performance, and reliable support—all in one app.

Customer Engagement

Emoji ratings resonate especially well with social media-savvy shoppers and younger audiences, potentially increasing interaction rates.

Instant Recognition

Emojis are quickly recognized and processed by the brain, especially for younger audiences used to digital communication..

Conversion Optimization

Dynamic content like reviews can enhance the shopper experience and improve conversion rates by providing proof of satisfaction.

SEO Benefits

All review data is structured to be SEO-friendly, helping to enhance product pages' visibility in search results.

Aligns with Social Media Marketing

Perfect for stores advertising on social media, creating a cohesive brand experience by mirroring emoji-centric interactions on platforms like Instagram or TikTok.

Continuous Improvement

Regular updates based on user feedback ensure the app remains effective and up-to-date.

Social Proof

Positive emoji reviews provide social proof, encouraging more purchases.

Our advanced features seamlessly enhance reviews, customization, and social media integration

Extensive documentation and easy-to-follow tutorial videos are integrated within the app, allowing for straightforward customization and adjustment by users at any technical level.

Auto-Generated Reviews

Keep your store lively with a random generator for initial reviews to avoid a "dead" store appearance.

Verified and Unverified Reviews

Offer both types of reviews to boost credibility; display filters allow you to control what shoppers see.

Review Invitations by Email

Automatically prompt customers to submit reviews after purchase, customizable with optional reward codes to encourage participation.

Extensive Customization

Adjust the review display's look with extensive options in the Theme Editor, including background color, line color, shadow, line thickness, corner radius, and more.

Analysis Dashboard

Gain insights with analytics on review volume, emoji usage, and customer satisfaction over time. Understand the difference between organic customer reviews and those generated to enhance store activity.

Aligns with Social Media Marketing

Perfect for stores advertising on social media, creating a cohesive brand experience by mirroring emoji-centric interactions on platforms like Instagram or TikTok.

Feature Roadmap

Continuous Improvement Based on User Feedback

Focus on enhancing clarity and user-friendliness

Enhancing clarity and user-friendliness based on the feedback from our users, to make the SmileScore app more intuitive, ensuring that all users can easily navigate and enjoy its features.

Continuous Improvement Based on User Feedback

Focus on enhancing clarity and user-friendliness

Enhancing clarity and user-friendliness based on the feedback from our users, to make the SmileScore app more intuitive, ensuring that all users can easily navigate and enjoy its features.

Frequently Asked Questions

Setting up the SmileScore app on your Shopify product pages is straightforward:

  1. Open Theme Editor: Log into your Shopify admin, go to ‘Online Store’, and then select ‘Themes’. Find your current theme and click on ‘Customize’.
  2. Add SmileScore Block: Navigate to a product page within the Theme Editor. From here, click on ‘Add section’ or ‘Add block’, depending on your theme layout. Look for the SmileScore block and add it to your page.
  3. Customize Settings: Once the block is added, you can customize which emojis to show, adjust design settings like colors and fonts, and set other preferences right within the Theme Editor. This ensures that the reviews look and feel integrated with the rest of your store.
  4. Save Changes: After making your adjustments, ensure you save the changes. Your product pages will now display the SmileScore review emojis, allowing customers to provide feedback using the emoji scale.

 

This quick setup integrates seamlessly with your store, enhancing your product pages with engaging emoji-based reviews.

SmileScore offers extensive customization. You can adjust the alignment, block width, colors, fonts, and more. This allows you to align the review display with your store’s aesthetic seamlessly. 🎨

Yes, you have complete control over the emojis displayed. You can create a whitelist of acceptable emojis or a blacklist of emojis to exclude, ensuring the feedback is always appropriate for your brand. 🚫😃

SmileScore supports both verified and unverified reviews. You can choose to display badges for verified purchases to enhance credibility or include all reviews to increase interaction. 🔒✅

Yes, SmileScore can automatically send emails requesting reviews after a purchase. These emails are fully customizable, and you can even incentivize feedback with discount codes or special offers. 📧💰

Our app allows you to add or remove reviews manually, ensuring that only the most appropriate feedback is visible to your customers. This can help maintain the quality and relevance of the reviews displayed. 🗑️➕

Absolutely! SmileScore includes a feature to automatically generate initial reviews to help populate new products with feedback, making your store look active and trusted from the start. 🎭

User-generated content like emoji reviews can boost SEO by keeping your product pages fresh and regularly updated. This content also helps in increasing the time visitors spend on your pages, a positive signal to search engines. 🌐🔍

The app includes detailed analytics to track the number of reviews, the emojis used most frequently, and overall customer sentiment. This data can help you understand customer preferences and improve your product offerings. 📊

Yes, if certain products are better without public reviews, you can easily configure SmileScore to hide reviews on those specific items. 🚫👀

Pricing Plans

Explore our available pricing plans for the app.

Development Store Plan

Free

  • Emoji Rating
  • Basic functionality
  • Up to 999 products
Get started
Basic Plan

$5 /MONTH

  • Emoji Rating
  • Basic functionality
  • Up to 999 products
Get started
Advanced Plan

$7 /MONTH

  • Emoji Rating
  • Auto-review generation
  • Emoji Blacklist
  • Emoji Whitelist
  • Analytics Dashboard
  • Automated email prompts for reviews
  • Up to 999 products
Get started
Enterprise Plan

$15 /MONTH

  • Emoji Rating
  • Auto-review generation
  • Emoji Blacklist
  • Emoji Whitelist
  • Analytics Dashboard
  • Automated email prompts for reviews
  • Unlimited products
Get started

Access Key Resources

Support Contact

Have questions ? Our support team provides quick answers and personal assistance to ensure you have the best user experience.

Visit Support
Documentation

Changelog Access

Stay up-to-date with all the changes and enhancements

View Changelog

Omnibus Price Tracker Changelog

Last update on 28/10/2024

Version 2.0.0

October 2024

  • Theme App Extension: Add price indicators on product pages using the Theme App Block.
  • Global Rules: Create rules that automatically apply to all current and future products.
  • Category & Product Rules: Set specific rules for individual categories and products for more precise control.
  • Improved Load Times: Enhanced performance by storing data in metafields, increasing IT security.
  • Enhanced Documentation: Updated and expanded guides for better user understanding.

Version 1.0.0

November 2022

  • Initial Launch: Released the first version with Theme Injection functionality.
  • MVP Features: Basic price tracking to help comply with EU pricing regulations.